FREQUENTLY ASKED QUESTIONS

Get Well is a mobile application that allows users unlimited access to high quality remote healthcare, at the click of a button.
The Get Well platform connects users with registered doctors and healthcare professionals for video, audio or text consultation via their smartphone.
Get Well harnesses cutting-edge mobile technology with the best clinical expertise, enabling our subscribers to access first class services, instantly from the comfort of their home, office or on the go..

We are pleased to offer our convenient Coupon Cards which can be used to add funds to your account within the Get Well app.
These cards are available from your local family Physician.
You may also use Visa, MasterCard or PayPal for payment. Keep in mind that charges for prescriptions aren't included in the cost of your visit.

Can I get a valid Prescription or Referral?
Yes your doctor is able to digitally provide prescriptions and Referrals as per your needs.

A typical audio or video doctor visit using the Get Well app is about 10 -15 minutes.

The cost for an online medical doctor visit is comparative to your regular face to face visit. The cost is the same even on nights, weekends, or holidays

We currently do not offer real-time Healthcare Insurance Provider integration. You may be able to claim for the cost of your visit afterwards. Stay Tuned. We will have good news on this soon.

Yes. To have a visit for your child, add any child under the age of 18 to your profile within the app.
When you start a visit, you’ll be asked who the visit is for -- from the drop down select the child as the patient for the visit. Any individuals over the age of 18 must have their own account with unique email address

PLEASE NOTE:

Our doctors are unable to write prescriptions for controlled substances such as codine or oxycodone. Please see a doctor in person if you require medication classified as a controlled substance.

DISCLAIMER
IF YOU ARE EXPERIENCING A CRISIS OR AN EMERGENCY, PLEASE DON'T USE THIS TOOL. CALL OR VISIT YOUR EMERGENCY ROOM.

The Telemedicine services made available through the Get Well App are provided by licensed physicians practicing within a group of independently owned professional practices. These professional practices provide services via the Get Well Now, Inc. does not provide any physician, mental health or other healthcare provider services.