WHAT WE DO NOT TREAT

CONDITIONS WE ARE UNABLE TO TREAT

While our doctors are equipped to treat with the most common medical issues, there are conditions that we do not treat. If you experience any of the following, please visit a doctor or hospital in-person.

MEDICAL HEALTH
Emergency situations (bleeding, heart attack, suicidal thinking)
Sexually transmitted diseases (STDs)
Urinary tract infections in males
Urinary tract infections in females under 18 years of age
Children under 3 years with a fever need to be seen immediately by a doctor in an office based setting. Children under 12 years with ear pain can be treated if the pain is due to a virus(e.g. Colds), allergies, or an external infection. If there is a high likehood it is a bacterial inner infection that needs antibiotics, they should be seen immediately by a doctor in an office based setting.
Children under 3 years of age with a fever
Children under 12 years of age with ear pain
BEHAVIORAL HEALTH
Emergency situations (suicidal, homicidal, self-harm)
ADHD prescription of stimulant (therapy & non-stimulant med management are in scope)
Active hallucinations or delusions
Substance use in active medical detox
Moderate to severe autism spectrum disorders
Internationally located patients
Conditions that require laboratory or diagnostic imaging to determine final treatment recommendation without lab work present for review.
Under the age of 10 years
Any other conditions, or combination of conditions, that prohibit the patient from being able to adequately function in day to day living activities.
MEDICATIONS WE ARE UNABLE TO PRESCRIBE
MEDICAL HEALTH
Hair Loss medications
Government Controlled medications
Muscle relaxants
Erectile dysfunction medications
Some anti-viral medications
Sleeping pills
Weight loss medications
Injectable medications
BEHAVIORAL HEALTH
Controlled substances (ADHD stimulant medications, sleep medications, anti-anxiety benzodiazepines)
Stimulants (e.g. Adderall, Ritalin, etc.)
Medications intended for intra-muscular injections
Detox medications (e.g. Suboxone, Methadone)
Other drugs with potential for abuse, such as muscle relaxants, pseudoephedrine
Medications that require regular lab work and monitoring (e.g. Lithium, Depakote, Tegretol) when lab works is not present for review
Other medications as deemed inappropriate by GET WELL and on the GET WELL restricted medications list
OTHER
o
Traumatic brain or spinal cord injury
o
Chest pain and/or numbness
o
Vomiting or coughing blood
o
Lacerations
o
Loss of consciousness
o
Broken bones
o
Severe burns
o
Pediatric ear infections
PLEASE NOTE:

Our doctors are unable to write prescriptions for controlled substances such as codine or oxycodone. Please see a doctor in person if you require medication classified as a controlled substance.

DISCLAIMER
IF YOU ARE EXPERIENCING A CRISIS OR AN EMERGENCY, PLEASE DON'T USE THIS TOOL. CALL OR VISIT YOUR EMERGENCY ROOM.

The Telemedicine services made available through the Get Well App are provided by licensed physicians practicing within a group of independently owned professional practices. These professional practices provide services via the Get Well Now, Inc. does not provide any physician, mental health or other healthcare provider services.

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